A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Irving units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Irving, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Irving roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Basement Flooding in Irving isn't a side service we tacked on β it's the reason the company exists. Full liability coverage and Irving, TX licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Irving, TX so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Talk to a Irving property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters β every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Irving call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Irving started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Irving team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Irving teams are equipped to scale up or down β nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Irving rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Irving, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Irving properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Irving get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Irving drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every Irving estimate is written and explained before work begins β no vague "we'll see how it goes" pricing.
Local staging inside Irving, TX means Irving response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Irving team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Irving crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Irving job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Irving paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." β Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." β Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week β much faster than we expected." β Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." β Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." β Sam O.
Most Irving dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Irving job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Irving properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in Irving using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Irving tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Irving, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Irving jobs.
Not if it's addressed quickly β mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every Irving job with a documented dry-standard guarantee and a 30-day callback policy.
Our Irving coverage extends through the zip codes shown here and into nearby Irving, TX communities.
Irving is our home base, and our reach extends across Irving, TX through a network of staged equipment and on-call technicians. If your address falls inside or near Irving, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Irving, Irving, TXOne call gets you a Irving-based team, not a routed national queue.
Call +1-844-234-5373